Customer reviews of Hoodhill Motor Company Ltd
At Hoodhill Motor Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Hoodhill Motor Company Ltd
Based on 508 customer reviews
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5
Quality service, no pressure sales
By Ieuan H on 08 April 2020 | Purchase not verified
Quality service, nothing but helpful to find the right car for me. Would recommend and will be using again in the future.
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5
Excellent salesman, highly recommended
By Luke T on 08 April 2020 | Purchase not verified
Excellent customer service, salesman very informative about car and not pushy. Carried out all work requested to car before pickup. Gave a fair part ex price unlike most garages. Would highly recommend and use again
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5
TOP MARKS ALL ROUND! EXCELLENT SERVICE!
By NATHAN A on 06 April 2020 | Purchase not verified
very well presented company! clean tidy staff friendly helpful! to buy a car from excellent service from leaving deposit to picking it up, all my questions answered , great knowledge! thank you alex and your team! love my bmw!
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5
Fantastic Service
By Julie S on 02 April 2020 | Purchase not verified
A trusted place to buy! Fabulous customer service and care from HoodHill Which made my purchase of my new little car (which I love) so much easier ! Thank you for a quick and easy turn around
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5
Brilliant service, highly recommended.
By Katy A on 30 March 2020 | Purchase not verified
I was a little nervous buying a car for the first time on my own, but I can't complain one bit, Alex and the boys were fab right from the start. Very helpful..thanks for making this experience enjoyable, now I've got my new little car, I'm very happy.
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5
Excellent Service!
By John C on 29 March 2020 | Purchase not verified
Excellent Service Throughout! Not long bought a car from Alex and his team , they’ve been brilliant throughout these worrying times but made my purchase super easy , I highly recommend them
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5
Great Staff friendly and proficient
By Chris D on 29 March 2020 | Purchase not verified
Purchased my car from Hoodhill Motor company the service I received was exceptional the staff all three of them were especially professional on the handling of the sale and not in any way pushy,I felt at ease all the time I was at Hoodhill,couldn’t fault the service and attitude of their staff and would recommend them to anyone looking to buy a car.
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5
A1 service very efficient and friendy!
By Paul D on 29 March 2020 | Purchase not verified
A1 service by the Hoodhill team! Really happy with my new car i purchased last week! Wish all used car dealers had it easy to purchase, excellent office nice and crisp! great knowledge, will be telling friends & family Thank you for the nice bubbly too, Alex and his team just great!
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5
Warning be carefull
By Nick R on 29 March 2020 | Purchase not verified
Not a good experience at all, purchased car from them, they stated on collecting the car the they have done a service along with the MOT (in which had advisories) On inspection a few days later the oil filter and oil had not been changed as stated and confirm via service book, after contacting them they stated that the garage forgot to do the oil and filter change when they did the MOT – funny though they remembered to fill out the service book and stamp it! They ordered oil filter and oil from eurocarparts and I collected this and paid our machinal to complete, they did offer to pay for that and refund £100.00 not seen yet and its been 7 days!. A few days later the car had continued starting problems, the engine turning over and over and not starting straight away, after speaking with our mechanics they confirmed that it would either be camshaft sensor and or cambelt sensor to repair around £70.00 – they advised that I should contact the Warranty company. Then the engine management l
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5
Outstanding throughout
By Jennifer B on 29 March 2020 | Purchase not verified
Amazing service couldn't do enough for me. Was desperate for a car during COVID19 lock down as I'm a key worker. Small deposit over the phone and collected within 24hrs with full MOT and service. Couldn't fault Alex and Wayne show room clean and spotless very friendly and professional and to top it off 2 bottles of prosecco one for the car and one for being keyworker.
Opening times
Monday | 09:00 - 17:30 |
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Tuesday | 09:00 - 17:30 |
Wednesday | 09:00 - 17:30 |
Thursday | 09:00 - 17:30 |
Friday | 09:00 - 17:30 |
Saturday | 09:00 - 17:00 |
Sunday | 10:00 - 16:00 |
Hoodhill Motor Company Ltd
- Address:
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Unit 6, Boxer Trading Estate, Ponthir Road,
Caerleon,
Newport,
Gwent,
NP18 3NY